Terms of Service

Terms of Service

Welcome to Cozy Cove! By using our website and purchasing our products, you agree to comply with the following terms and conditions. Please review these Terms of Service carefully before using our website or making a purchase.

1. General Terms

By accessing and using the Cozy Cove website, you agree to be bound by these Terms of Service, along with any applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our website.

2. Eligibility

To make a purchase on our website, you must be at least 18 years of age or have permission from a legal guardian. By placing an order, you agree to provide accurate, complete, and up-to-date information about yourself.

3. Product Information

We strive to provide accurate product descriptions and images. However, we cannot guarantee that product colors, sizes, or details will always be precisely as depicted due to variations in monitor displays and production.

4. Pricing and Availability

  • All prices listed on the website are in U.S. dollars.
  • Prices and availability of products are subject to change without notice.
  • We reserve the right to modify or discontinue products at any time without prior notice.

5. Orders and Payment

When you place an order, you agree that:

  • All information you provide is accurate and complete.
  • Payment must be made at the time of order placement. We accept major credit cards, PayPal, and other payment methods as indicated on the website.
  • We reserve the right to refuse or cancel any order at our discretion. If your payment has already been processed, we will issue a refund in the event of cancellation.

6. Shipping and Delivery

We strive to deliver orders in a timely manner, but shipping times may vary depending on location and external factors beyond our control. Cozy Cove is not responsible for delays in delivery due to shipping carrier issues or unforeseen circumstances (e.g., weather events, holidays).

7. Returns and Exchanges

We offer a 14-day return or exchange policy. To be eligible for a return:

  • The product must be in its original condition, unused, and in its original packaging.
  • A proof of purchase or receipt is required.

To initiate a return or exchange, please contact our customer service team. Refunds will be processed within a reasonable timeframe after the return is received and inspected.

8. Intellectual Property

All content on the Cozy Cove website, including but not limited to product designs, images, logos, and written content, is the intellectual property of Cozy Cove. You may not use, reproduce, or distribute any content from our website without express written permission.

9. User Conduct

You agree to use our website for lawful purposes only. You are prohibited from:

  • Uploading or transmitting viruses, malware, or harmful code.
  • Using the website for fraudulent or deceptive practices.
  • Interfering with or disrupting the functionality of the website.

10. Limitation of Liability

Cozy Cove is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the price of the product purchased.

11. Warranty Disclaimer

All products are sold “as-is” without any warranties, either expressed or implied, unless otherwise stated. We do not guarantee that our website will be error-free or that all content will be accurate or up to date.

12. Changes to the Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on our website. By continuing to use our site, you agree to the revised terms.

13. Governing Law

These Terms of Service are governed by the laws of the state of California, without regard to conflict of law principles. Any legal disputes arising from these terms or your use of the website will be resolved in the courts located in California.