Privacy Policy

Privacy Policy

At Cozy Cove, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We collect personal information when you interact with our website, including:

  • Personal Identifiable Information: Name, email address, phone number, shipping address, and payment information when you place an order or contact us.
  • Non-Personal Information: Data such as IP address, browser type, device information, and browsing patterns on our site.

2. How We Use Your Information

We use the personal information you provide to:

  • Process your orders and payments securely.
  • Communicate with you about your order status, new products, promotions, and updates.
  • Improve our website and services based on user behavior and preferences.
  • Ensure secure transactions and protect against fraud.

3. How We Protect Your Data

Your privacy is important to us, and we take security seriously. We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption via Secure Socket Layer (SSL) technology to protect your sensitive information during transmission.
  • Restricted access to personal information, available only to employees who need it to perform their duties.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to complete transactions, such as shipping providers or payment processors. These third parties are required to uphold the confidentiality of your data.

5. Cookies

Our website uses cookies to enhance your shopping experience and provide tailored content. Cookies are small files stored on your device that help us track your activity on our site. You can disable cookies in your browser settings, but some features of our site may not function properly without them.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal information.
  • Request the deletion of your personal data.
  • Opt-out of marketing communications by following the unsubscribe link in our emails.

7. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of these updates.